We want you to be completely satisfied with your purchase from us. If you are not satisfied with your tangible product for any reason, we offer a hassle-free return policy to ensure your peace of mind. Please review the following guidelines for our return policy:

• Eligibility for Returns: You may return eligible products purchased from us within 14 days from the date of delivery. 

• Return Process: To initiate a return, please contact our customer support team via email at the contact below to request a return authorization. We will provide you with a return authorization and instructions on how to return the product.

• Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a defective product or an error on our part. We recommend using a trackable shipping method to ensure the safe return of the product.

• Inspection and Approval: Once we receive the returned product, our team will inspect it to ensure it meets the return eligibility criteria. If the product meets the criteria, we will process your refund or replacement.

• Refund or Replacement: For eligible returns, we offer the choice of a refund to the original payment method or a replacement product, as per your preference. Refunds will be processed within ten (10) business days after approval.

• Exceptions: The product must be in its original condition, and unused, including all packaging, tags, and accessories. Products that have been used, are past 30 days from purchase, or products that are labeled “Final Sale” at the time of purchase are not eligible for return or refund, in which case, those sales are final. Additionally, personalized or customized products may not be eligible for returns unless they are defective or incorrect. Perishable or consumable items are not eligible for returns for safety and hygiene reasons. 

Contact. NABULSI is located in Phoenix/Arizona, if you have questions about these policies, you may contact us via email at info@nabulsi-970.com